Privacy Policy

Data Handling and Privacy Practices for CareValue Health


At CareValue Health, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, share, and protect your data. By using our services, you agree to the practices described below.


1. Information We Collect:

a. Personal Information: When you use CareValue Health, we may collect personal data such as your name, address, contact information, and date of birth.
b. Medical Information: We collect health-related data to provide healthcare services. This includes medical history, prescription information, and records of consultations.
c. Usage Information: We gather data about your interactions with our platform, including device information, log data, and location data if you use location-based services.


2. How We Use Your Information:

a. Medical Care: We use your data to provide healthcare services, including telemedicine consultations, medical records management, and prescription services.
b. Improving Our Services: Your information helps us enhance our platform, personalize your experience, and improve our medical services.
c. Communication: We may contact you for appointment reminders, updates, and to provide important health-related information.


3. Data Sharing:

a. Healthcare Providers: We share your information with healthcare professionals to facilitate consultations and deliver medical services.
b. Third-Party Service Providers: We engage trusted partners to support our operations, but they are only authorized to use your data as needed.


4. Data Security:

a. Protection: We implement strict security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
b. Access Control: Access to your data is restricted to authorized personnel who are bound by confidentiality agreements.


5. Your Choices:

a. Access and Correction: You can access, review, and correct your personal information in your account settings.
b. Opting Out: You can opt out of non-essential communications, but certain communications related to your healthcare are necessary.


6. Compliance with Laws:

a. Legal Obligations: We comply with all applicable healthcare and data protection laws in the USA and Nigeria.


7. Changes to the Policy:

a. Updates: We may update this Privacy Policy, and any changes will be posted on our website.


Contact Us

If you have questions about our privacy practices or need assistance, please contact us at

Your trust is essential to us. Rest assured that we take every measure to protect your privacy and ensure the confidentiality of your healthcare information.

Thank you for choosing CareValue Health for your healthcare needs.